About Us / How We Work

Our creative process is simple, but it packs a punch. It’s all about collaboration, creativity and being clear on what is delivered and when. Our aim is simple – that working with us is a joyful process from start to finish.



The discovery phase is where we find out all about your business and really understand what we can do for you in the space to achieve the best result. This is the backbone of the entire project and will ensure that the final design has your vision at its core. Here we look at:

  • Space – a site visit is essential to ensure the design complements and enhances the space
  • Research – about your brand, business and the building
  • Client questionnaire – to ensure you are clear on the vision, goals and objectives of the project
  • Workshops – where we do a deeper dive into your goals, objectives and vision
  • Brief – we develop the creative brief in partnership with yourselves
design proposal

Design Proposal

This is where we hope you’ll get really excited. Before we move to full design, we give you a sneak peek of the pathway we’re going down to make sure you are happy with it. Steps in this phase include:

  • Mood boards – colour palette, design elements and materials to create a unique look and feel. We check what you like/dislike
  • Clarify – your feedback helps us to clarify a joint vision for the space
  • Benefits – we discuss what the design will help you to achieve
  • Timeline – for the creative process from start to finish
  • Costs – initial costs for all key areas


This is where we share the proposed design with you, so you can really start to imagine how your space will look. The stages here are:

  • Initial concept – your first glimpse of the proposed designs
  • Amends – the design has to be right for you, so we polish it here if required
  • Final design - where you sign on the dotted line to say ‘go ahead’ and the planning begins


As the saying goes – a goal without a plan is just a wish. We make sure every detail has been considered and we have everything in place before we come onsite. Essential steps include:

  • Samples – of materials and finishes etc, so we can be sure they are spot on
  • Set-up – testing special processes, preparing production elements and the like
  • Make - any items coming on site complete, e.g. bespoke art pieces and installation work
  • Timings – book in dates that work for everyone
  • Health & Safety – make sure RAMs, insurance etc are all in place


The design comes to life, transforming your space into somewhere your team and your customers will love. It’s where the magic happens. So, depending on the design, we might be:

  • Painting murals
  • Applying graphics
  • Installing signage or other pieces of bespoke art
  • Likely a combination of the above, all in the time agreed and to the highest creative standards

And there you have it, a joyful journey from your vision to an amazing space you can be proud of.